Sercotel Córdoba Medina Azahara

Buena estancia con amigos todo perfecto. Sin duda repetiremos

Breakfast was decent. Luggage storage was not bad. Hotel lobby facilities were so-so. Location is hard to recommend - it is too far to walk or take a taxi from the station. It is too far to walk or take a taxi to the main tourist attractions in Cordoba. From what I saw at breakfast, most of the guests seemed to be elderly European group tourists. I didn't see any Asians. The cafe in front of the front desk was clean and cheap. I didn't feel any kindness from the two women at the front desk. Be careful because this happened to me. When I booked through trip.com, I booked 139.33 euros in euros and received a reservation confirmation. However, when I checked in, they just gave me a printout saying that I paid 139.33 euros with my debit card. However, they applied for 160.11 dollars in US dollars and received the payment. They paid in US dollars, not Korean won or local currency, and they did this without asking for my consent. It seems like they unilaterally applied the exchange rate. If you calculate it at the current exchange rate, it seems like they charged about 8,000 to 9,000 won more in Korean currency. When I asked them to cancel the dollar payment and make a new payment in euros during checkout, they just pretended not to understand and acted like they didn't understand. Since I didn't have time, I just left. I want to know where and how to appeal in this situation.